End-User License Agreement (EULA)
This End-User License Agreement ("Agreement") is a legal contract between the user ("you") and Snappixnow ("Company," "we," "us," or "our") regarding your access to and use of our website and services. By using our website, you agree to the terms outlined in this Agreement. If you do not agree, please do not use our services.
1. Copyright and Ownership
All content, design, text, graphics, and other materials on our website are protected by copyright and other intellectual property laws. You may not modify, reproduce, distribute, or otherwise use any content from our website without our explicit permission.
2. License Grant
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. Any unauthorized use of our services is prohibited.
3. User Acknowledgement
You acknowledge that our services are for personal use unless explicitly authorized for business purposes.
You agree not to share your account or allow third parties to access our services without permission.
You must comply with all applicable laws and regulations in your use of our services.
You may not use our services in a manner that violates the rights of others or interferes with the operation of the website.
You confirm that any information you provide is accurate and that you have the right to use our services.
4. Prohibited Activities
You may not:
- Use our website to distribute unlawful, harmful, or infringing content.
- Attempt to gain unauthorized access to our systems.
- Use our services for fraudulent or misleading purposes.
- Copy, scrape, or republish content from our website without permission.
5. Privacy and Data Collection
By using our website, you acknowledge and agree that we may collect, store, and process certain data in accordance with our Privacy Policy. We are committed to protecting your privacy and will not share your personal data with third parties except as outlined in our Privacy Policy.
6. Disclaimer of Warranties
Our website and services are provided "as is" without any warranties, express or implied. We do not guarantee uninterrupted access, error-free operation, or accuracy of content. You use our services at your own risk.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any damages arising from your use of our website, including but not limited to loss of data, business interruption, or unauthorized access to your account.
8. Termination of Access
We reserve the right to terminate or suspend your access to our services at any time if you violate this Agreement. Upon termination, you must cease using our website and any associated content.
9. Changes to the EULA
We may modify this Agreement at any time, and the latest version will be published on our website. Your continued use of our services after changes constitute your acceptance of the updated terms.
10. International Use
Our services may be accessible internationally, but we do not guarantee compliance with all jurisdictional laws. You are responsible for ensuring your use complies with applicable regulations.
11. Support and Contact
If you have any questions or need support, please contact our customer service team at [email protected].
Disclaimer
This Disclaimer governs your use of Snappixnow ("Website," "Service," "we," "us," or "our"). By accessing and using this Website, you accept and agree to be bound by this Disclaimer in full. If you disagree with any part of this Disclaimer, you must not use our Website.
1. Introduction
This Disclaimer governs your use of Snappixnow ("Website," "Service," "we," "us," or "our"). By accessing and using this Website, you accept and agree to be bound by this Disclaimer in full. If you disagree with any part of this Disclaimer, you must not use our Website.
2. No Professional Advice
The content provided on this Website is for general informational purposes only. It is not intended to constitute professional advice of any kind (legal, financial, technical, or otherwise). You should not rely solely on the information provided on this Website when making decisions. We recommend consulting with appropriate professionals for advice tailored to your specific situation.
3. Limitation of Liability
To the maximum extent permitted by applicable law:
We exclude all representations, warranties, and conditions relating to our Website and the use of this Website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill).
We will not be liable for any:
- Loss or damage of any nature
- Direct, indirect, or consequential loss or damage
- Loss of data, profits, revenue, business, or goodwill
- Any other loss or damage whatsoever
arising out of or in connection with the use of this Website or reliance on any information provided on this Website.
4. Content Accuracy
While we make reasonable efforts to ensure the accuracy and timeliness of information on our Website:
We do not warrant or guarantee:
- The completeness, accuracy, reliability, suitability, or availability of any information
- That the information is up-to-date
- That the Website will remain available
We may modify the contents of the Website at any time without notice.
You acknowledge that the information on the Website may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors.
5. Acceptable Use
You agree to use this Website:
- Only for lawful purposes
- In a way that does not infringe the rights of others
- Without attempting to gain unauthorized access to our systems
- Without introducing malicious or technologically harmful material
We reserve the right to restrict access to or terminate your use of the Website if you violate these terms.
6. External Links
Our Website may contain links to third-party websites:
- These links are provided for your convenience only
- We have no control over the content of these sites
- We do not endorse or make representations about them
- We are not responsible for any loss or damage that may arise from your use of them
You should review the terms and conditions and privacy policies of any third-party sites you visit.
7. Copyright and Fair Use
All content on this Website, unless otherwise noted, is our property and protected by copyright laws.
You may access and view the content for personal, non-commercial use.
Any other use, including reproduction, modification, distribution, or republication, without our prior written consent is strictly prohibited.
8. No Warranties
This Website is provided "as is" without any representations or warranties, express or implied. We make no representations or warranties in relation to:
- The technical availability or accuracy of the information on this Website
- The completeness or suitability of the information
- Whether the information is up-to-date
- Whether the use of this Website will be uninterrupted, timely, secure, or error-free
9. Risk Acknowledgement
Your use of this Website and any information contained herein is entirely at your own risk. You assume full responsibility for:
- Any costs associated with servicing or repairs of equipment you use in connection with our Website
- Any resulting damage or loss from using our Website
- Your interpretation and application of any information obtained from our Website
10. Contact Information
If you have any questions about this Disclaimer, please contact us at:
Email: [email protected]
Refund Policy
At Snappixnow, we strive to provide exceptional value through our digital services. We understand that purchasing decisions can sometimes lead to questions about refunds, which is why we've created this comprehensive policy to clearly explain our approach while demonstrating our commitment to fair and transparent customer service.
1. Understanding Our Digital Product Nature
Digital products and services differ significantly from physical goods in several important ways:
- Instant Access: Unlike physical products that can be returned, digital services are immediately accessible upon purchase
- Non-Transferable: Licenses and subscriptions are tied to individual accounts
- Irreversible Delivery: Once accessed, digital content cannot be "returned" in the traditional sense
- Continuous Updates: Our services include ongoing maintenance and improvements
Because of these unique characteristics, we maintain a general no-refund policy to protect our ability to continue providing high-quality services to all customers. However, we've built in reasonable exceptions to ensure fairness in special circumstances.
2. Our Customer Service Philosophy
While our refund policy is necessarily strict due to the nature of our products, we want to emphasize that:
- Every refund request receives individual attention from our support team
- We will always work to find alternative solutions before denying a request
- Our primary goal is customer satisfaction within the bounds of sustainable business practices
3. Detailed Cancellation Process
For customers wishing to cancel recurring subscriptions, we've designed a straightforward process:
Step 1: Contact Our Support Team
Email [email protected] with:
- Your registered email address
- Order confirmation number
- Reason for cancellation (helps us improve our services)
Step 2: Verification Process
Our team will:
- Confirm your account details within 24 hours
- Verify your subscription status
- Explain any remaining benefits from your current billing period
Step 3: Cancellation Confirmation
You'll receive:
- Written confirmation of cancellation
- The exact date when services will conclude
- Information about any final charges
4. Technical Failure Circumstances
If our service is completely non-functional and our support team cannot resolve the issue within 72 hours of your report, we may issue a refund. This includes:
- Persistent login failures
- Core functionality outages
- Unresolved compatibility issues
5. Duplicate Charge Resolution
In cases of accidental duplicate billing, we will:
- Immediately refund duplicate charges
- Investigate the processing error
- Implement measures to prevent recurrence
6. Unauthorized Purchase Protection
For fraudulent or unauthorized purchases:
- We require documentation from your payment provider
- Will cooperate fully with fraud investigations
- May temporarily suspend affected accounts during review
7. Why Some Requests Cannot Be Approved
We want to explain the reasoning behind our non-refundable policy for certain situations:
7.1 Change of Mind
After accessing digital content, we cannot:
- Retract knowledge or usage benefits gained
- Verify that content hasn't been copied or saved
- Reclaim distributed licenses
7.2 Partial Usage Periods
Subscription fees cover:
- Ongoing server maintenance
- Continuous security updates
- Customer support availability
- Feature development costs
7.3 Promotional Purchases
Discounted rates already represent:
- Significant value concessions
- Special terms clearly stated at purchase
- Limited-time cost structures
8. Alternative Solutions We Offer
Instead of refunds in non-qualifying cases, we may provide:
- Service Credits: Apply a portion of your payment to future services
- Extended Access: Additional time added to your current subscription
- Feature Requests: Priority consideration for desired improvements
- Training Resources: Personalized guidance to maximize product value
9. Transparent Refund Review Process
When you submit a refund request:
- Initial Response: Within 24 hours acknowledging receipt
- Case Review: Thorough examination by our senior support team
- Documentation Request: Any needed additional information
- Final Determination: Clear explanation of our decision
- Resolution Options: Alternative solutions if refund isn't approved
10. Customer Protection Measures
We've implemented several systems to protect your interests:
- Clear Purchase Confirmations: Detailed emails explaining what you're buying
- Renewal Notices: Advance notifications before subscription renewals
- Usage Statistics: Tools to track your service utilization
- Spending Controls: Options to set account limits
11. Continuous Improvement Commitment
We regularly:
- Analyze refund requests to identify service improvements
- Survey customers about their satisfaction with our policies
- Benchmark our practices against industry standards
- Train support staff in compassionate communication
12. Your Responsibilities as a Customer
To help ensure positive experiences, we ask that you:
- Carefully review service descriptions before purchasing
- Monitor your subscription renewal dates
- Contact support immediately with any issues
- Provide complete information when requesting assistance
- Maintain accurate account and payment details
13. Policy Updates and Notifications
We will:
- Provide 30 days notice for any significant policy changes
- Clearly highlight modifications in our communications
- Archive previous versions for reference
- Offer grace periods for major adjustments
14. Final Thoughts
While we maintain this refund policy to ensure business sustainability, we want to emphasize that every customer's situation receives thoughtful consideration. Our support team is trained to look for fair solutions within these guidelines, and we're always open to feedback about how we can improve our policies and services.
For any questions or to discuss your specific situation, please don't hesitate to contact our customer support team at [email protected]. We're here to help you get maximum value from our services and find solutions that work for both parties.
Thank you for being a valued Snappixnow customer. We appreciate your understanding of these policies that allow us to continue providing quality digital services.
Privacy Policy
Introduction
At Snappixnow ("we," "us," or "our"), we prioritize the privacy and security of our users' personal information. This comprehensive Privacy Policy outlines in detail how we collect, use, disclose, transfer, and store your data when you interact with our website and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our Services immediately.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. Your continued use of our Services after such modifications constitutes acceptance of the revised policy.
1. Information We Collect
1.1 Personal Information You Provide Directly
We collect personally identifiable information ("Personal Information") that you voluntarily provide when you:
- Create an account or register for our Services
- Make a purchase or subscription
- Contact our customer support team
- Participate in surveys, contests, or promotions
- Subscribe to newsletters or marketing communications
This Personal Information may include, but is not limited to:
- Full name
- Email address
- Mailing/billing address
- Payment information (credit card details processed via secure third-party payment processors)
- Account credentials (username and encrypted password)
- Customer service communications
- Demographic information (age, gender, preferences - if voluntarily provided)
1.2 Information Collected Automatically
When you interact with our Services, we automatically collect certain technical information through cookies, web beacons, and similar tracking technologies (see Section 4 for details), including:
- Device Information: IP address, browser type and version, device type (mobile/desktop), operating system
- Usage Data: Pages visited, time spent on pages, clickstream data, download statistics, error logs
- Location Data: Approximate geographic location derived from IP address (country/region level)
- Referral Data: Website or source that referred you to our Services
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors regarding transaction status
- Marketing partners and advertising networks
2. How We Use Your Information
We use the collected information for the following business purposes:
2.1 Service Provision and Transaction Processing
- To create and manage your account
- To process and fulfill your orders/subscriptions
- To provide customer support and respond to inquiries
- To send service-related communications (order confirmations, account alerts, security notices)
- To authenticate users and prevent fraudulent activities
2.2 Service Improvement and Development
- To analyze usage patterns and improve our Services
- To develop new features and functionality
- To conduct research and analytics
- To troubleshoot technical issues
2.3 Marketing and Communications (With Your Consent)
- To send promotional emails about products, services, and special offers
- To deliver targeted advertisements (see Section 4.3)
- To administer contests, sweepstakes, and loyalty programs
- To request product reviews and feedback
2.4 Legal Compliance and Protection
- To comply with applicable laws, regulations, and legal processes
- To enforce our Terms of Service and other policies
- To protect the rights, property, or safety of Snappixnow, our users, or others
- To investigate and prevent fraud, security breaches, or other prohibited activities
3. Data Sharing and Disclosure
We do not sell your Personal Information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We engage trusted third-party vendors to perform essential business functions, including:
- Payment processing
- Email delivery services
- Customer relationship management (CRM)
- Analytics and marketing services
- Fraud detection and prevention
These service providers are contractually obligated to:
- Maintain confidentiality of your information
- Use data only for the services they provide to us
- Implement appropriate security measures
3.2 Legal Requirements
We may disclose your information when required by law or in response to:
- Court orders, subpoenas, or other legal processes
- Requests from government or law enforcement agencies
- Investigations of suspected illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
3.4 Aggregate/De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you for:
- Market research
- Industry analysis
- Demographic profiling
- Marketing and advertising purposes
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit websites. We use several types of cookies:
- Essential Cookies: Necessary for core functionality
- Performance Cookies: Collect anonymous data about website usage
- Functionality Cookies: Remember preferences and settings
- Targeting/Advertising Cookies: Used to deliver relevant ads
4.2 Our Use of Cookies
We use cookies and similar technologies to:
- Authenticate users and maintain secure sessions
- Remember your preferences and settings
- Analyze traffic patterns and user behavior
- Measure the effectiveness of marketing campaigns
- Deliver personalized content and advertisements
5. Data Security Measures
We implement robust technical and organizational security measures to protect your information:
5.1 Technical Safeguards
- Encryption: SSL/TLS encryption for all data transmissions
- Access Controls: Role-based access restrictions
- Network Security: Firewalls, intrusion detection systems
- Data Minimization: Collecting only necessary information
- Regular Audits: Security vulnerability assessments
5.2 Operational Safeguards
- Employee training on data protection
- Confidentiality agreements with staff
- Secure document disposal procedures
- Incident response protocols
5.3 Your Role in Security
While we implement strong security measures, you also play a crucial role:
- Use strong, unique passwords
- Keep login credentials confidential
- Log out after sessions on shared devices
- Install security updates promptly
- Be cautious of phishing attempts
6. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect Personal Information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it. Parents/guardians who believe their child has provided us with information should contact us immediately at [email protected].
7. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your Personal Information:
7.1 Access and Portability
Request a copy of your Personal Information in a structured, commonly used format.
7.2 Correction
Update or correct inaccurate/incomplete information.
7.3 Deletion
Request deletion of your Personal Information, subject to legal retention requirements.
7.4 Restriction/Objection
Object to or restrict certain processing activities.
7.5 Marketing Preferences
Opt-out of marketing communications at any time via:
- Unsubscribe link in emails
- Account settings
- Contacting our support team
7.6 Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
7.7 Complaints
Lodge complaints with the relevant data protection authority.
To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing requests.
8. Data Retention
We retain Personal Information only as long as necessary for:
- The purposes outlined in this Privacy Policy
- Compliance with legal obligations
- Resolution of disputes
- Enforcement of agreements
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at [email protected].
Terms and Conditions
Welcome to Snappixnow ("Website," "Service," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Snappixnow governing your access to and use of our website, products, and services (collectively, the "Services").
By accessing, browsing, or using our Services in any manner, you:
- Acknowledge that you have read, understood, and agreed to be bound by these Terms;
- Consent to our Privacy Policy; and
- Represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into this agreement.
If you do not agree with any part of these Terms, you must immediately discontinue all use of our Services. We reserve the right to modify these Terms at any time without prior notice. Your continued use following any changes constitutes acceptance of the revised Terms.
1. Description of Services
Snappixnow provides a video downloading tool that allows users to download videos from supported platforms for personal use.
Important Notice Regarding Copyright:
- We do not host, upload, or distribute copyrighted content;
- Our Service is a tool that must be used in compliance with all applicable copyright laws;
- You are solely responsible for ensuring you have proper authorization to download any content;
- We reserve the right to terminate access to any user who violates copyright laws.
2. User Responsibilities and Acceptable Use
As a condition of using our Services, you agree to:
2.1 Legal Compliance
Use the Services only for lawful purposes in full compliance with:
- All applicable local, national, and international laws and regulations;
- Copyright and intellectual property laws;
- Export control regulations; and
- Any third-party platform terms of service.
2.2 Prohibited Conduct
You expressly agree NOT to:
- Download, distribute, or share copyrighted material without authorization;
- Use the Services to:
- Access private or restricted content;
- Bypass paywalls or digital rights management (DRM) protections;
- Engage in data scraping, crawling, or unauthorized indexing;
- Conduct any illegal surveillance or monitoring;
- Reverse-engineer, decompile, disassemble, or attempt to derive source code from our service;
- Modify, adapt, translate, or create derivative works based on our Services;
- Resell, redistribute, sublicense, lease, or commercially exploit our Services without express written permission;
- Transmit viruses, malware, or any other malicious code;
- Impersonate any person or entity or misrepresent affiliations; or
- Engage in any activity that could damage, disable, overburden, or impair our Services.
2.3 Account Security
If our Services require account creation, you must:
- Provide accurate and complete registration information;
- Maintain the confidentiality of your login credentials;
- Notify us immediately of any unauthorized account activity; and
- Be fully responsible for all activities that occur under your account.
3. Intellectual Property Rights
3.1 Our Ownership
All content and materials available through our Services, including but not limited to:
- Website content (text, graphics, logos, interfaces);
- Trademarks, service marks, and trade dress; and
- Any patents, copyrights, trade secrets, or other proprietary rights,
are the exclusive property of Snappixnow and/or its licensors and are protected by intellectual property laws worldwide.
3.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Use our Services for personal, non-commercial purposes only; and
- Share content from our website provided you:
- Attribute Snappixnow as the source;
- Do not modify the content;
- Do not use it commercially; and
- Include all copyright notices.
Any other use requires our express prior written permission.
4. Disclaimers and Limitations of Liability
4.1 Service "As Is"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY;
- FITNESS FOR A PARTICULAR PURPOSE;
- NON-INFRINGEMENT; AND
- ACCURACY OR RELIABILITY OF DOWNLOADED CONTENT.
We do not warrant that:
- The Services will be uninterrupted, secure, or error-free;
- Results from using the Services will meet your expectations; or
- Any defects will be corrected.
4.2 Limitation of Liability
IN NO EVENT SHALL Snappixnow, ITS AFFILIATES, OR LICENSORS BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
- LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
- DAMAGES RESULTING FROM:
- UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS;
- INTERRUPTIONS OR CESSATION OF SERVICE;
- BUGS, VIRUSES, OR MALICIOUS CODE;
- ERRORS OR OMISSIONS IN ANY CONTENT; OR
- ANY USER CONDUCT OR THIRD-PARTY ACTIONS.
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE PAST SIX MONTHS (IF ANY).
4.3 Jurisdictional Limitations
Some jurisdictions do not allow certain limitations of liability, so some provisions may not apply to you. In such cases, liability will be limited to the fullest extent permitted by applicable law.
5. Indemnification
You agree to defend, indemnify, and hold harmless Snappixnow, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Services;
- Your violation of these Terms;
- Your infringement of any third-party rights; or
- Any unauthorized use of your account.
6. Termination and Suspension
6.1 By Us
We may, at our sole discretion:
- Suspend or terminate your access immediately if you breach these Terms;
- Discontinue the Services or any part thereof at any time; and
- Remove or disable access to any content that we determine violates these Terms.
6.2 By You
You may stop using our Services at any time. For paid services, cancellation terms are outlined in Section 11.
6.3 Effect of Termination
Upon termination:
- All licenses granted herein will immediately cease;
- You must delete all copies of our service; and
- Provisions that by their nature should survive (e.g., intellectual property, disclaimers, indemnification) will remain in effect.
7. Payment, Refunds, and Cancellations
7.1 Paid Services
If you purchase a subscription or license:
- You agree to pay all applicable fees;
- Fees are non-refundable except as required by law or stated in our Refund Policy;
- We may change fees with prior notice; and
- You are responsible for any taxes.
7.2 Automatic Renewals
For subscription services:
- Your subscription will automatically renew at the end of each billing cycle;
- You may cancel before renewal to avoid future charges; and
- We may offer free trials that convert to paid subscriptions unless canceled.
7.3 Refund Policy
Refunds, if available, are processed according to our Refund Policy posted on our website. Generally:
- Digital products are non-refundable unless defective;
- Subscription cancellations take effect at the end of the current billing period; and
- Refund requests must be submitted within 5 days of purchase.
8. Governing Law and Dispute Resolution
8.1 Applicable Law
These Terms shall be governed by and construed in accordance with the laws of of the jurisdiction in which the Company is based, without regard to its conflict of laws principles.
Any dispute or claim related to these Terms or your use of the Service shall be resolved exclusively by the competent courts in the Company's jurisdiction, unless local law mandates otherwise.
8.2 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions.
9. Miscellaneous Provisions
9.1 Entire Agreement
These Terms constitute the entire agreement between you and Snappixnow regarding the Services, superseding all prior agreements.
9.2 Severability
If any provision is found unenforceable, the remaining provisions remain valid.
9.3 No Waiver
Our failure to enforce any right does not constitute a waiver.
9.4 Assignment
You may not assign these Terms without our prior written consent.
9.5 Force Majeure
We are not liable for delays caused by events beyond our reasonable control.
